Privacy Policy

Last updated: October 26, 2025

1. Introduction

Welcome to The Third Product. This Privacy Policy describes how 3Walls Ltd (Israeli company registration no. 516948353) (“Company,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our website www.thethirdproduct.com (the “Website”), purchase our digital products, or otherwise interact with our services (collectively, the “Service”).

Your privacy is important to us. By using our Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

The data controller for your personal information is 3Walls Ltd, located at 9 Hashmonaim Street, Gan Yavne, Israel.

2. What Information We Collect

We collect information in a few different ways:

a) Information You Provide to Us:

Account Information: When you register for an account, we collect your name, email address, and password.
Purchase Information: When you make a purchase, we collect your billing information, such as your name, billing address, and email address.
Payment Information: Payments are processed by our third-party payment processors (e.g., Green Invoice Ltd., WooCommerce Payments). We do not store your full credit card number or financial details on our servers.
User Content: We collect the information you provide when you post reviews or comments on our Website.
Communications: When you contact us for support or send us an email (e.g., to melamedori@3walls.org), we collect the information you provide in your communications.

b) Information We Collect Automatically:

Log and Usage Data: When you visit our Website, our servers automatically record information, including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to operate and improve the Website. Cookies help us understand how you use the Service, remember your login details, and manage your shopping cart. You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain the Service: To create and manage your account, process your transactions, and grant you access to the virtual tours you have purchased.
To Process Payments: To securely process your payments and prevent fraudulent transactions.
To Communicate with You: To send you purchase receipts, password reset emails, support messages, and, with your consent, marketing communications.
To Improve Our Service: To analyze how users interact with our Website, fix bugs, and develop new features.
To Enforce our Terms: To enforce our Terms of Use and to protect the security and integrity of our Service.
To Comply with Legal Obligations: To comply with applicable laws, legal processes, or government requests.

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following third parties:

Payment Processors: We share necessary purchase and billing information with our payment processors, Green Invoice Ltd. (Morning) and the underlying WooCommerce platform, to facilitate your transactions. These parties are subject to their own privacy policies.
Third-Party Integrations: Our Service may include embedded content or links to third-party services (e.g., YouTube, Google Maps). When you interact with this content, these third parties may collect their own data (like your IP address) in accordance with their own privacy policies.
Analytics Providers: We may use third-party analytics tools (like Google Analytics) to help us measure traffic and usage trends.
Legal Requirements: We may disclose your information if we believe it is required by law, subpoena, or other legal process, or to protect the rights, property, or safety of 3Walls Ltd, our users, or the public.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL encryption (HTTPS) for our Website. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location (e.g., Israel, the EEA), you may have certain rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information about you.
Right to Erasure (Deletion): You have the right to request that we delete your personal information, subject to certain legal limitations.

You can manage some of this information directly within your account settings. To exercise any of these rights, please contact us at melamedori@3walls.org.

8. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.

9. International Data Transfers

We are based in Israel, and we process and store information on servers located in Israel or other countries. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy will indicate when it was last revised. We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

3Walls Ltd Email: melamedori@3walls.org Address: 9 Hashmonaim Street, Gan Yavne, Israel